Leveraging decades of consulting and operating experience, Dhaval serves as the national High-Tech & Software practice leader, specializing in helping software, technology, and IT services companies capitalize on emerging trends and drive profitable growth.
Over the course of his career, Dhaval has partnered with clients to create and grow new products, solutions and services, maximize value through M&A transactions, drive cross-functional initiatives to increase customer value and retention, enable profitable growth through digital transformation, and migrate from traditional to subscription-based business models.
Dhaval is a builder. He energizes and aligns teams around growth opportunities. He mentors junior consultants to develop the next generation of West Monroe leaders.
Prior to joining West Monroe, Dhaval was a managing partner with the Waterstone Group that was acquired by West Monroe. He earned his undergraduate degree from Mumbai University and a master’s degree from Indiana University.
What makes Dhaval different
A husband and father, Dhaval enjoys hiking, biking, and traveling. He has spent time in more than 25 countries and has lived and worked on three continents.
Where Dhaval makes an impact
Having served 100+ tech clients over the course of his career, Dhaval is able to connect the dots and guide management teams through various innovation and disruption cycles that are emblematic of the technology industry. He takes pride in developing relationships with clients and client teams, vested in their long-term success. As an example, he transformed a SaaS provider’s customer engagement model, increasing retention rates and launched new subscription offerings delivering more than $200 million in economic value in less than 18 months.
