Multi-State Health Plan
person hours saved per year on data analysis, operations, and reporting, driving organizational efficiencies
first-year licensing cost reduction from migrating workloads to the Databricks platform
improvement in technical scores for RFPs, creating a competitive advantage
Our health plan client needed to improve its data platform to meet current needs and match its rapid growth. A scalable data foundation was essential to onboard new business, enhance analytics, and manage costs.
The old system lacked quality data management and governance, hindering scalability and decision-making. Increasing technology debt from disconnected tools exacerbated these issues, highlighting the need for a comprehensive data platform overhaul to create insight-driven decisions and competitiveness.
Our client was ready to define and develop a data strategy leveraging market-leading tools. We conducted a vendor selection, landing on Databricks based on their use cases and long-term growth strategy.
With our multidisciplinary team of experts across product engineering, organizational change management, and healthcare and life sciences, we began by obtaining alignment from IT stakeholders to ensure the platform would meet organizational needs—both current and future. Together, we focused on:
Our priority was to move the needle in a measurable way—and that’s what we helped accomplish. Together, we:
West Monroe does more than implement technology and advise our partners—we enable them to be self-sufficient. We coached our client to develop its own strategic advisory capabilities, helped them build sustainable business practices, and identified new opportunities for innovation that allow them to keep building on their digital strategy into the future.
Modernize your core technology and operational foundations, today.