Backbase
Build the digital experience that sets your bank or credit union apart. We’re the Backbase partner that can get you there.
A seamless, modern, comprehensive, and personalized online banking experience is a must in a digital world.
While banks and credit unions have had limited agency in controlling the customer experience in standard digital banking platforms, that’s changing. Backbase is the leading solution for financial institutions looking to differentiate from peers and competitors and personalize the end-to-end customer experience. With a powerful platform solution that sits on top of their core system, banks and credit unions can break free from the constraints of their legacy IT systems and adopt and build their digital banking capabilities. That’s where we come in.
Our team has orchestrated hundreds of transformative digital initiatives for banks and credit unions, from the middle market to the largest global institutions. With a digital-first mindset, AI and development expertise, and deep industry experience, we know what it takes to stand out in this sector.
As a Backbase alliance partner, we can support you all the way—from defining your digital banking vision to delivering the benefits of a truly customer-centric digital front door:
- Higher satisfaction and retention rates
- Targeted experiences for high value customer segments
- Greater share of customer wallet
- Stronger employee engagement
- Enhanced brand and market reputation
Launch quickly and effectively
We understand how to harness Backbase’s out-of-the-box capabilities to meet an institution’s basic digital banking requirements, enabling our clients to move faster. Just as important, we know how to circumvent typical implementation pitfalls that can cost time, money, or—worse—customer and employee sentiment.
Accelerate the value
As a digital enabler, we’re constantly scanning the market for innovative ideas that will enhance the online banking experience. Our team brings all the necessary skills to develop, test, and integrate new custom capabilities that enhance the Backbase platform—allowing our clients to introduce new features and platform updates rapidly and regularly.
Operate with efficiency and agility
Transforming the online banking experience is about more than platform functionality—it’s also about people. Our approach minimizes disruption during change and helps both customers and employees embrace new technology. We’ll also equip your teams with agile ways of working—so they can deploy new features faster and more efficiently—and spend more time building the differentiated experiences that matter most.
