Digital transformation is fundamentally altering business. From healthcare to manufacturing to software and retail, customer expectations are changing, business models are being upended, and the pace at which technology is advancing is demanding unprecedented agility.
To keep up, business leaders can approach “digital” as more than just a catch-all buzzword that only applies to certain segments of their organizations, or as the latest tool, or some futuristic state. The future is here, now, and even though digital requires comprehensive change, a practical course of action is possible.
But how?