In this webinar, learn how to leverage industry technology built on the Salesforce platform to improve customer engagement
Utility customers are adopting Distributed Energy Resources (DER) such as PV Solar, Electric Vehicles, Smart Thermostats and Battery Storage at an increasing rate. However, many utility companies are struggling to track how their customers are using these DER technologies, leading to reduced levels of customer engagement. With the right platforms, utilities can maintain a 360-degree view of which DERs their customers have adopted, leverage that view to expand customer program enrollment, and create new customer value through increased engagement.